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Privacy Policy

Effective Date: October 16, 2026

This Privacy Policy describes how OMO Labs LLC ("OMO Labs," "we," or "our") collects, uses, and shares information when you visit omolabs.com or use our website forms (collectively, the "Services").

1. Information We Collect

Information you provide directly:

  • Contact form: phone number, email address, company name, New York cannabis license number, and message.
  • Trade Sample Feedback form: name, dispensary, email address, product, and feedback.
  • Wholesale inquiry form: company name, New York cannabis license number, contact name, email address, phone number, and products of interest.

Information collected automatically:

  • Age-verification status: a cookie that records your confirmation that you are 21 or older.
  • Analytics information: IP address, browser type, device type, and pages visited, collected through cookies and similar technologies.
  • Server logs.

2. How We Use Information

We use the information we collect to:

  • Respond to inquiries and wholesale requests.
  • Process wholesale orders and trade sample requests.
  • Schedule budtender training and other services for licensed businesses.
  • Verify New York cannabis licensure where a business relationship requires it.
  • Comply with applicable law and New York State cannabis regulations.
  • Operate, maintain, and improve the Services.

3. How We Share Information

We do not sell your personal information. We may share information:

  • With service providers who perform services on our behalf (such as website hosting, analytics, email delivery, and customer relationship management), subject to confidentiality obligations.
  • When required by law, regulation, or legal process, or to protect our rights.
  • In connection with a merger, acquisition, or sale of assets.

4. Security and Retention

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or electronic storage is completely secure. We retain personal information only as long as necessary to fulfill the purposes in this Policy or as required by law.

5. Your Choices and Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information and to opt out of marketing communications. To exercise these rights or ask about this Policy, contact us using the information below.

6. Children

The Services are intended for adults 21 years of age and older. We do not knowingly collect personal information from anyone under 21.

7. Changes to This Policy

We may update this Policy from time to time. Changes take effect when posted.

8. Contact

OMO Labs LLC
PO Box 302
Sag Harbor, NY 11963
info@omolabs.com